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quick on the uptake

October 16th, 2007 at 04:00 am

Saving log - $8 tip box
Spending log - $1.16 coffee + $9 lunch

At noon, I went back to the bank to get rid of the non-sufficient fund fee, and talked to the training manager, who was doing customer service. I was armed with a printout about six weeks of transactions, which were mostly unnecessary - the guy remembered me from when I deposited the money. 95K makes you memorable, it appears.

As soon as I got to the 95K, he glanced at the paper and said, "oh, that NSF fee is so wrong, would you like me to reverse that for you?"

"I'd like that very much," I said.

We swapped stories about being reasonable to customer service in the face of weirdness. He liked my Nashville story

Text is http://baselle.savingadvice.com/2006/06/25/deep-frugal-part-1_10548/ and Link is
http://baselle.savingadvice.com/2006/06/25/deep-frugal-part-...
Also told me that he has a speeding ticket to try to talk the judge down. I wished him luck.

Next time, he said, just call. No need to show up.

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