Layout:
Home > grr.

grr.

August 28th, 2007 at 04:25 am

Saving log - $1 tip box
Spending log - $1.84 coffee, milk + $7 lunch (for 2 days)

Its a little tight for the end of this month, with a paycheck at the end of the week, and I'll have a couple of lunch meetings that I have to make and I need to save some money for. Today I did the footlong sub, gnaw on it for 2 days trick. Then, even with the two lunches out I should make the end of the month with about $60 to spare.

I looked at my Capital One credit card bill and I got the late fee charge again. The customer service guy was rude, but he did tell me where to send a written letter to dispute my charge (I double checked on the website - who knows what they teach customer service people nowadays?) and fax number. What is happening is that I've gotten in the habit of paying on the 20th when my bill closes on the 15th. Now my bill closes on the 20th, so when I pay my bill on the 20th, it might get posted to the previous month, making me just under the wire.

I faxed the letter and mailed it. There is no innocence about it - I was mad enough just to be straightforward, clipped, and direct. I gave them six months worth of data, told them why I was mischarged, and told them what I want to happen (shift my bill to close on the 15th). I have to say that I don't hold much hope here - when Cap One's mortgage business went under, it means they will grab money with both hands, customer be damned. Luckily the late fee is the only charge on it. If they aren't reasonable, I cut up the card and hand it to them.

1 Responses to “grr.”

  1. Nic Says:
    1188329036

    Are they willing to work with you in shifting the payment date? It seems like a reasonable request. If not, take your business elsewhere.

Leave a Reply

(Note: If you were logged in, we could automatically fill in these fields for you.)
*
Will not be published.
   

* Please spell out the number 4.  [ Why? ]

vB Code: You can use these tags: [b] [i] [u] [url] [email]