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Deadbeats: be careful out there

February 3rd, 2008 at 01:55 am

A little something for Dollars for Dough Nuts, who predicted this about a year ago.

Remember that in the credit card world good is bad and bad is good. When a credit card company talks about a deadbeat, it means someone who pays off his debt monthly, so the credit card company gets a little basic profit from the transaction. Following the rule of bad is good and good is bad, when the credit card company talks about "riskier customers", they're talking about their risk, not about yours.

Text is http://www.guardian.co.uk/money/2008/feb/03/creditcards.citigroup and Link is
http://www.guardian.co.uk/money/2008/feb/03/creditcards.citi...

But why would a deadbeat really care? If we truly pay off our debts monthly, the only crimp in the whole system is not having the card just in case. Frankly a deadbeat credit card user is so close to using cash exclusively anyway. The deadbeat holds the stronger hand here.

Pass the popcorn, the main feature of the credit crunch is about to start.

13 Responses to “Deadbeats: be careful out there”

  1. Dido Says:
    1202004891

    As a deadbeat, I find that both disgusting and scary. You're right, I don't *need* the credit card, but it is handy, and I enjoy the consumer protection services and make money off the rewards offered. If they're in trouble, they should stop giving away rewards, not ban customers--but of course, they'd also lose the customers they want, too.

  2. disneysteve Says:
    1202004972

    "Frankly a deadbeat credit card user is so close to using cash exclusively anyway. The deadbeat holds the stronger hand here."

    I disagree with you here. We never carry a balance on our CCs, paying the bills in full every month. But we are most certainly not close to using cash exclusively. I would never want to switch to using cash instead of credit. That would mean carrying a bunch of cash all the time, having to go to ATMs to get cash regularly, paying a lot more bills online and/or writing more checks and losing the hundreds of dollars worth of CC rewards that we earn each year. It would also mean losing the consumer protection that comes with using our CCs, like rental car insurance, for example.

    So I'd be very upset if my CC was taken away.

  3. baselle Says:
    1202006192

    disneysteve - good points. However, all of what you describe are convenience issues. If forced, being fiscally responsible, you could adapt to cash much more easily than the average debtor. Looking at overall economics, you still hold the stronger hand. In addition, if the credit crunch continues, CC insurance, rewards and breaks will disappear.

  4. PauletteGoddard Says:
    1202009888

    Thanks for this.
    When the credit spigot is turned off, some people will adopt a "sour grapes" attitude and figure out they're only making the companies richer and being played a sucker for the 0% and rewards crowd. The 0% and rewards crowd shouldn't be so shocked when benefits are removed -- we've had our grace periods reduced, have to agree to binding arbitration as a term of use, can't declare interest paid on credit cards on our taxes... why should one expect any favourable treatment from the credit card issuers to continue?

  5. PauletteGoddard Says:
    1202013386

    I wonder, now that there are limits on withdrawals, and a limited number of times per month one can move money out of savings, blocks on credit cards used outside the country, because of TERRORISM, if the beloved government and those darn banks will come up with the idea of limiting 0% balance transfers, because they'll come up with the idea that credit cards are used for money laundering activities for TERRORISM. I wonder if Citibank will lead the charge (oops).

  6. Joan.of.the.Arch Says:
    1202013395

    I think that is a pretty significant act on the part of Egg/Citigroup. Maybe this feature presentation might be coming to our hometowns, too, no?

    Here is a telling quote from the Citigroup spokesperson, "We are not getting rid of customers who don't make us money."

    It has always been my understanding that credit card lenders DO make money off of customers who pay in full monthly. They don't make the profit from the card holder, but from the retailer, whose fees to the credit company are large enough to make profit even on small transactions. Every time we "deadbeats" swipe our cards, the lender DOES make money. So it is true that in canceling "deadbeats," Citigroup is "not getting rid of customers who don't make us money." They are just getting rid of the customers who don't fulfill the bigger profit they want. The customers who carry a balance and get stuck in eternal interest paying are the really big profit makers for them, obviously.

    I have seen businesses that do not want to sell the small profit items or services that they could offer; They want to maximize their returns and get the highest profit margins possible, even if it means walking away from some of the lower profit endeavors or sales. Evidently Citigroup/Egg is adopting that practice.

    I'd be disappointed to lose my CCs for the reasons disneysteve mentions, except that I wouldn't find going to get cash to be much of an inconvenience. I only became a heavy CC user in the last few years since I got a couple of rewards cards. Even if I got to keep my cards but the rewards were gone, I would cut back on CC use a lot.

  7. baselle Says:
    1202016336

    Joan of the Arch - you are right, the CC makes a little bit from the merchant on every transaction. I think its about 2%, in exchange for delivering a secure transaction (if the consumer defaults, the cc company pays so the merchant gets paid). It will be equally interesting times on the merchant side. When credit contracts or when the good customers disappear, that 2% cuts into a merchant's margins, so they are less likely to want to accept cards.

  8. scfr Says:
    1202048001

    Citibank --- Bring It On!

    Really, when do we actually NEED a credit card? I'm thinking that renting a car or a moving van could be very problematic if I did not have a cc, but other than that I can't think of a situation when I absolutely MUST have one.

    Ya know, I have never bought an individual stock, but reading this I suddenly have an itching to go out and buy Deluxe (the check printing company).

  9. monkeymama Says:
    1202052101

    Wow!!!!!!!!! That is crazy. Frankly, I have such disgust for the industry that it is amazing I use my card. BUT dh and I have talked about it long and often. We REALLY like the convenience. (I would never use a debit card for security reasons). We really like the rewards. We figured we earn the rewards to offset the increase in price of goods in relation to the increased merchant fees the retailers pay with time, etc.

    Likewise, I would be pretty upset if my credit cards banned me. I would lose $500/year income and would lose all of that convenience. It would be quite upsetting to me. Oh, I would raise a stink!!!!!

    Likewise, if the rewards dried up I would have less issue. But being banned from the cards? Seems like they could charge a fee or something. Hell, that would be preferable than not being able to get a card because we don't carry debt.

  10. boomeyers Says:
    1202061380

    I can't wait to be a deadbeat! Smile

  11. JanH Says:
    1202070652

    LOL! Boomeyers...I can't wait either! Guess things will be totally different in the industry by the time we make it.

  12. disneysteve Says:
    1202075267

    I'd hate to see the rewards disappear because we earn hundreds of dollars each year. I'd still keep using the cards, though, for the convenience of not having to carry a lot of cash and not having to pay as many bills each month.

  13. frugaltexan75 Says:
    1202075670

    Wow, that really does stink to high heaven! If I were to lose my cc rewards, it would be a lot more difficult for me to find the money to pay for Christmas gifts. That's what I use my rewards for mainly. I have just about every bill that I have to pay each month charged to my cc. What a royal pain it would be to change everything back over to checking!

    I really hope that this doesn't come to pass here in the USA, but I'm not holding out high hopes.

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